This DIXONTECH course introduces participants to the essential concepts and practices of warehouse operations management. It covers the fundamental roles of warehousing within the supply chain, focusing on efficient material handling, stock control, safety, and basic warehouse performance measurement. Participants will gain practical knowledge to manage day-to-day warehouse activities and coordinate effectively with procurement, logistics, and inventory teams.

TRAINING TOPICS

Fundamentals of warehousing and storage operations
Material handling and equipment selection
Inventory control and stock accuracy
Health, safety, and housekeeping practices
Warehouse performance and productivity measures

BY THE END OF THIS TRAINING COURSE, DELEGATES WILL BE ABLE TO

Understand key warehouse functions and processes
Manage receiving, storage, and dispatch operations
Ensure safe handling and stock accuracy
Apply basic warehouse performance indicators
Coordinate warehouse operations with logistics teams
Improve space utilization and efficiency
Support continuous improvement in warehouse operations

TRAINING IS TAILORED TO

Warehouse supervisors and assistants
Logistics and supply chain personnel
Inventory and stock controllers
Operations and dispatch coordinators
Procurement and materials staff
Warehouse clerks and foremen
Junior warehouse managers or team leaders

TRAINING METHODOLOGY

The DIXONTECH methodology combines interactive lectures, group exercises, and simulation-based learning. Participants will analyze real-life warehouse layouts, identify improvement opportunities, and practice basic operational control methods through guided exercises and team discussions.

DAY 1

INTRODUCTION TO WAREHOUSING AND SUPPLY CHAIN INTEGRATION

Definition and purpose of warehousing
The warehouse’s role in supply chain management
Types of warehouses and storage facilities
Key warehouse operations and workflows
Internal and external customer relationships
Principles of efficient warehouse organization
Common challenges in warehouse environments

DAY 2

WAREHOUSE LAYOUT AND STORAGE SYSTEMS

Basic layout planning and zoning principles
Receiving, storage, and dispatch flow
Fixed, random, and dynamic storage systems
Pallet racking and shelving configurations
Space utilization and optimization techniques
Material flow and traffic management
Safety considerations in layout design

DAY 3

INVENTORY CONTROL AND STOCK MANAGEMENT BASICS

Importance of inventory control in warehousing
Stock classification and coding systems
Stock rotation: FIFO, LIFO, and FEFO principles
Receiving, checking, and put-away procedures
Cycle counting and inventory accuracy
Stock reconciliation and documentation
Managing obsolete and surplus inventory

DAY 4

MATERIAL HANDLING EQUIPMENT AND SAFETY MANAGEMENT

Types of material handling equipment (MHE)
Manual handling techniques and safety rules
Forklifts, conveyors, and pallet jacks operation basics
Safe loading, stacking, and lifting procedures
Housekeeping and hazard identification practices
Emergency response and incident prevention
Occupational health and safety compliance

DAY 5

WAREHOUSE PERFORMANCE AND CONTINUOUS IMPROVEMENT

Key performance indicators (KPIs) in warehouse management
Measuring productivity and accuracy rates
Cost control and waste reduction in operations
Visual management and communication tools
Teamwork and leadership in warehouse settings
Implementing small improvements and 5S practices
Case study: improving warehouse workflow efficiency

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