WORK PROCESSES & PROCEDURES SIMPLIFICATION COURSE

TRAINING OVERVIEW

This dynamic and hands-on training program provides participants with a unique chance to explore the fundamentals of Streamlining Work. It covers a spectrum of stages, including the creation, advancement, oversight, supervision, streamlining, and evaluation of Work Processes and Protocols. In today's complex and progressively technology-oriented workplace, there exists a critical necessity to redirect attention towards Work Simplification. This redirection is crucial to aid employees grappling with organizational intricacies, convoluted procedures, and information saturation. Achieving fundamental Objectives and Key Performance Indicators frequently faces setbacks amidst escalating work intricacy, underscoring the importance of simplification in attaining ambitious targets.

TRAINING TOPICS

• Exploring the compelling demand for simplicity and clarity, along with strategies to attain them
• Understanding the phases of work simplification through a comprehensive Process Simplification Guide
• Learning how to dissect procedures for the purpose of simplification
• Developing a robust approach to Process Simplification
• Recognizing the necessity of a dedicated team to identify simplification opportunities
• Exploring the alignment of Work Simplification with Total Quality Management (TQM)

By the end of this DixonTech training course, participants will be able to:

• Articulate the correlation between work procedure simplification and enhanced individual and organizational performance
• Demonstrate a comprehensive understanding of the principles and practices related to simplifying work processes and procedures
• Effectively implement the various stages of work simplification
• Proficiently simplify intricate and convoluted procedures
• Interpret process flow charts with the objective of streamlining procedures

TRAINING IS TAILORED TO

• Staff members tasked with developing work procedures or related documents
• Professionals responsible for overseeing work processes and procedures
• Administrative and clerical professionals aiming to refine their competencies
• Individuals engaged in auditing work procedures and documentation
• Documentation and quality specialists committed to advancing their proficiency

TRAINING METHODOLOGY

This DixonTech training methodology is designed to ensure an interactive and engaging learning experience for participants. Through a blend of theoretical knowledge, practical exercises, case studies, and group discussions, we aim to cater to diverse learning styles and preferences. The training sessions are facilitated by experienced professionals who provide valuable insights, guidance, and support throughout the program. Additionally, we encourage active participation and collaboration among participants to foster peer-to-peer learning and knowledge sharing. Our approach emphasizes hands-on application of concepts, allowing participants to gain practical skills and confidence to implement learning outcomes in their respective roles.

DAY ONE:

UNDERSTANDING THE BUSINESS IMPERATIVE FOR SIMPLIFICATION

• Navigating the Complex Modern Work Environment
• Identifying Key Drivers of Workplace Complexity
• Recognizing the Urgent Business Needs for Simplification
• Defining Processes, Procedures, and Business Documentation
• Case Study: Simplifying through Standard Operating Procedures
• Addressing Complexities Arising from Frequent Change

DAY TWO:

CRAFTING STREAMLINED PROCEDURES AND WORKFLOWS

• Analyzing How Workflows Operate
• Exploring the Anatomy of Procedures
• Unpacking the Stages of Work Simplification
• Rethinking Workflow Design for Simplification
• Writing Clear, Concise, and User-Friendly Procedures
• Applying the Plain English Standard

DAY THREE:

DOCUMENT DEVELOPMENT AND AUTOMATION

• Efficient Management and Control of Documents
• Crafting and Drafting Work Instructions
• Publishing and Distributing Documentation for Accessibility
• Utilizing Workplace Visuals to Implement Procedures
• Leveraging Technology and Automation Opportunities
• Streamlining Electronic Forms for Simplification

DAY FOUR:

ANALYZING AND STREAMLINING PROCEDURES

• Creating Cohesive Systems to Prevent Errors and Issues
• Harnessing Various Flowchart Techniques in Simplification Initiatives
• Examining Flowchart Elements with BPMN Examples
• Choosing Between Simplification and Reengineering: Adapting to Technological and Design Advances
• Identifying Stages in Work Processes with Simplification Potential
• Crafting a Comprehensive Simplification Action Plan

DAY FIVE:

EXECUTING THE SIMPLIFICATION PROJECT

• Identifying Problem Areas through Workflow Analysis
• Uncovering Opportunities for Streamlining Across the Organization
• Assembling a Dedicated Simplification Project Team
• Prioritizing and Sequencing Simplification Targets: Organizational, Individual, and Role-Specific Perspectives
• Developing and Implementing Action Plans for the New Procedure
• Real-World Case Studies of Successful Simplification Projects