HIGH IMPACT BUSINESS COMMUNICATION COURSE

TRAINING OVERVIEW

To excel as a leader, mastering effective communication is paramount. This Anderson training program offers invaluable insights to refine your communication abilities, fostering enhanced success both professionally and personally. It provides abundant practical advice for elevating the impact of diverse written communication formats. Moreover, the course illustrates how adept writing and presentation skills can synergize to deliver desired outcomes. Hence, if your aim is to ensure that your reports, memos, letters, and emails capture attention and prompt action, and if you aspire to articulate your ideas with resonance and efficacy, then this training is tailor-made for you.

TRAINING TOPICS

• Improving business communication
• What makes an effective report?
• The writing processes
• Presentation skills
• Making a case & influencing skills

By the end of this training course, delegates will be able to

•  Enhance the quality and impact of your reports, proposals, emails, letters, and other forms of communication through improved effectiveness.
• Refine your writing processes to boost project efficiency and time management skills, facilitating smoother workflow.
• Address the specific needs of your readerships or audiences to help them achieve their objectives more effectively.
• Strengthen your presentation skills and learn techniques to maximize impact and effectiveness when delivering information.
• Utilize a range of techniques, tools, and skills tailored to various communication challenges encountered in professional settings.

TRAINING IS TAILORED TO

• Professionals who have greater communications responsibilities in their evolving roles or who are finding new communications challenges in their careers
• Individuals reporting up to senior executives or the board and want to shine
• Supervisors / Managers/ Department Heads with new communication challenges in their careers

TRAINING METHODOLOGY

DAY ONE:

IMPROVING BUSINESS COMMUNICATION

• Barriers and pitfalls of business communication
• Differences between written and spoken communication and their implications
• Managing e-mails to be noticed
• Writing effective business letters
• Writing professional agendas and minutes
• Writing instructions and guidelines

DAY TWO:

WHAT MAKES AN EFFECTIVE REPORT?

• Characteristics of an effective report
• Understanding the readers’ needs
• Generating ideas – Mind mapping and brainstorming
• Selecting and structuring the content – logical sequencing
• Sources of information and research techniques
• Great beginnings and neat endings

DAY THREE:

THE WRITING PROCESS

• Managing your time and priorities
• Sentences, paragraphs, and readability
• Critical reading and managing comments
• Proofreading, grammar and punctuation
• Tables, diagrams, figures, and graphs
• The executive summary

DAY FOUR:

PRESENTATION SKILLS

• Characteristics of effective presentations
• Preparing a persuasive business presentation
• The pillars of effective presentations
• Structuring the presentation and making a case
• Positive body language
• Using visuals effectively

DAY FIVE:

MAKING A CASE & INFLUENCING SKILLS

• Choosing words for maximum impact
• Handling questions from your audience
• Team presentations to convince critics
• Supporting presentations with written documentation
• Making a persuasive business case
• Influencing Skills and getting support