THE EFFECT OF EMOTIONAL INTELLIGENCE ON RATIONAL DECISION-MAKING

TRAINING OVERVIEW

The “Effect of Emotional Intelligence on Rational Decision-Making” course offered by DixonTech delves into the profound impact of emotional intelligence (EI) on the decision-making process within organizational settings. In today's fast-paced and complex business environment, leaders are often faced with multifaceted challenges that require astute decision-making skills. This course aims to explore how emotional intelligence influences the rational decision-making process, emphasizing the critical role of EI in enhancing cognitive abilities and optimizing outcomes. Through a comprehensive examination of theoretical frameworks, practical case studies, and interactive discussions, participants will gain a deep understanding of how emotions shape perceptions, judgments, and strategic choices. Moreover, the course will equip participants with practical strategies and tools to cultivate emotional intelligence competencies, such as self-awareness, self-regulation, empathy, and social skills, enabling them to make more informed and effective decisions in various organizational contexts. With a focus on bridging the gap between emotions and rationality, this course empowers participants to leverage emotional intelligence as a strategic asset for driving organizational success.

TRAINING TOPICS

• Emotional intelligence – knowing yourself
• Emotional intelligence at work
• Emotional intelligence and decision-making
• Self and time mastery

By the end of this training course, delegates will be able to

• Analyse their current emotional intelligence levels and identify areas needing improvement
• Use all 5 elements of emotional intelligence successfully
• Gain clarity around decision-making criteria and processes
• Appreciate the impact of their decisions on others
• Plan and prepare their communication more effectively
• Use the right method of communication for the appropriate person and purpose

TRAINING IS TAILORED TO

• Professionals who aspire to evaluate and develop their emotional intelligence
• Current leaders who seek to refresh their emotional intelligence and decision-making skills
• High Potential employees being fast tracked for leadership

TRAINING METHODOLOGY

The training methodology for “The Effect of Emotional Intelligence on Rational Decision-Making” course by DixonTech is designed to be comprehensive and immersive, ensuring participants gain a deep understanding of the subject. Through a blend of theoretical lectures, interactive discussions, case studies, and practical exercises, participants will explore the intricate relationship between emotional intelligence and rational decision-making. The course will encourage active participation and engagement, allowing participants to apply concepts in simulated scenarios and real-life situations. Additionally, self-assessment tools and feedback sessions will enable participants to gauge their own emotional intelligence levels and identify areas for improvement. By combining theoretical knowledge with practical application and self-reflection, this training methodology aims to equip participants with the skills and insights needed to make informed and rational decisions in diverse contexts.

DAY ONE: 

EMOTIONAL INTELLIGENCE – KNOWING YOURSELF

• Defining emotional intelligence and its benefits
• Identifying the 5 elements of emotional intelligence
• Evaluate your own levels of emotional intelligence
• Using the 3 aspects of self-awareness in daily life
• Understanding your own and others temperament styles
• Self-regulation – developing self-discipline with insights from neuro-biology
• The 3 functions of consciousness – how to resolve inner conflicts

DAY TWO:

EMOTIONAL INTELLIGENCE AT WORK

• Motivating yourself and others
• What does an emotionally intelligent workplace look like?
• Developing social skills and empathy
• What is ego, and how does it affect our relationships?
• Applying the principles of emotional intelligence in work-related scenarios
• How emotions and feelings differ and why it matters more than anything
• How to remain calm and effective in the face of changes and challenges

DAY THREE:

THE EMOTIONALLY INTELLIGENT COMMUNICATOR

• The 4 different styles of communication
• How to manage insecurity and irritation before it affects our interactions
• How to be more assertive with anyone – even narcissists! 
• How to find win-win solutions in conflict situations
• How to give and receive feedback – negative and positive
• Demonstrating confidence and credibility through body language

DAY FOUR: 

EMOTIONAL INTELLIGENCE AND DECISION-MAKING

• How your temperament influences your decision-making
• What is cognitive bias and how to overcome it
• Intuitive and rational decision-making – when to use which
• Vroom-Yetton Decision-Making Model – helping you decide how to decide
• Rational and Intuitive decision-making techniques and models
• Making group decisions

DAY FIVE:

SELF AND TIME MASTERY

• How our emotions and temperament affect our ability to manage time
• Creating a programme to achieve work goals and maintain personal balance
• Flow Theory – how to achieve peak states at work
• Reducing mental, emotional, and physical stress
• Creating a workplace that nurtures well-being
• Where to next?  Developing a plan for continuous learning