TRAINING OVERVIEW
The “Master Class in Behavioural Management and Emotional Intelligence” offered by DixonTech is a comprehensive training program designed to equip participants with advanced skills in managing behaviour and enhancing emotional intelligence (EI) in professional settings. This intensive course delves into the principles of behavioural management and explores the critical role of emotional intelligence in effective leadership and interpersonal relationships. Through a series of interactive lectures, case studies, role-playing exercises, and group discussions, participants will gain a deep understanding of behavioural psychology, conflict resolution techniques, and strategies for fostering a positive work environment. The course will also focus on enhancing self-awareness, self-regulation, empathy, and social skills – all essential components of emotional intelligence. By mastering these concepts and techniques, participants will be better equipped to navigate complex interpersonal dynamics, lead teams effectively, and foster a culture of collaboration and productivity in their organizations.
TRAINING TOPICS
By the end of this training course, delegates will be able to
TRAINING IS TAILORED TO
TRAINING METHODOLOGY
The “Master Class in Behavioural Management and Emotional Intelligence” offered by DixonTech employs a dynamic and multifaceted training methodology to ensure comprehensive learning outcomes. Through a blend of theoretical discussions, practical exercises, case studies, and interactive workshops, participants will delve into the intricacies of behavioural management and emotional intelligence. Role-playing scenarios will provide opportunities for hands-on application of strategies and techniques, allowing participants to develop practical skills in managing interpersonal dynamics effectively. The course will also incorporate self-assessment tools and reflective exercises to foster personal insight and growth. Moreover, expert facilitators will offer guidance, feedback, and personalized coaching throughout the training to support participants in their learning journey. By engaging in diverse learning activities, participants will gain a deep understanding of behavioural management principles and emotional intelligence competencies, enabling them to thrive both personally and professionally.
DAY ONE:
LEARNING A DIFFERENT “SMARTS”
DAY TWO:
BEHAVIOURAL MANAGEMENT FOR WORKPLACE SUCCESS
DAY THREE:
COMMUNICATION FOR CONFLICT RESOLUTION
DAY FOUR:
SELF-ESTEEM FOR ACHIEVING SUCCESS
DAY FIVE: MANAGING PRESSURE WITH EMOTIONAL INTELLIGENCE