CHRO - CHIEF HUMAN RESOURCES OFFICER

TRAINING OVERVIEW

The “Chief Human Resources Officer” course by DixonTech is a comprehensive program tailored for HR professionals aspiring to excel in leadership roles within organizations. This course delves deep into the strategic aspects of human resources management, providing participants with the necessary knowledge and skills to thrive in the dynamic HR landscape. Throughout the training, participants will explore key topics such as talent acquisition and management, employee engagement, organizational development, and strategic workforce planning. Led by seasoned HR experts, the course combines theoretical insights with practical case studies and interactive discussions to facilitate holistic learning. By the end of the program, participants will emerge equipped with the strategic mindset, leadership acumen, and practical tools needed to drive HR initiatives and contribute effectively to organizational success.

TRAINING TOPICS

• Understanding yourself and others
• Performance improvement planning (pip)
• Driving performance through talent management
• Providing feedback and making appraisal work
• Dealing with ‘difficult’ people

By the end of this training course, delegates will be able to

• List the key competencies of Emotional Intelligence
• Illustrate examples of performance decline and the appropriate interventions
• Differentiate between talent management & succession planning
• Formulate a business case for appropriate performance appraisal
• Evaluate the basics of group dynamics

TRAINING IS TAILORED TO

• Leaders, managers, and supervisors who need to strengthen their skills in people management
• Human resource personnel, including HR business partners
• All supervisors, middle managers & department heads
• Learning and development professionals
• All staff interested in developing these specialist skills

TRAINING METHODOLOGY

The training methodology employed in the “Chief Human Resources Officer” course by DixonTech is designed to provide a dynamic and engaging learning experience for participants. Through a combination of interactive lectures, case studies, group discussions, and practical exercises, participants will delve into the intricacies of strategic human resources management. The course will leverage real-world examples and industry best practices to facilitate deep understanding and application of key concepts. Additionally, participants will have the opportunity to engage in role-playing scenarios and simulation exercises to enhance their decision-making skills and leadership capabilities. Throughout the program, experienced HR professionals will provide mentorship and guidance, ensuring that participants gain valuable insights and perspectives from industry experts. By fostering a collaborative and interactive learning environment, this training methodology aims to empower participants to become effective and influential leaders in the field of human resources management.

DAY ONE:

UNDERSTANDING YOURSELF AND OTHERS

• Exploring human psychology
• Your Johari window model
• How are attitudes formed?
• Your personality style explored
• Understanding Emotional Intelligence (EI)

DAY TWO:

PERFORMANCE IMPROVEMENT PLANNING (PIP)

• Introduction to performance management of people
• Understanding performance decline and the factors affecting performance
• Work performance interviewing
• Communication skills for the performance interview
• Managing good performance – behavioural reinforcement theory

DAY THREE:

DRIVING PERFORMANCE THROUGH TALENT MANAGEMENT

• Talent management – explored
• Employee resourcing: best practices
• Introducing basics of manpower planning
• Flexibility and introducing the ‘flexible firm’
• Differentiating succession management & talent management

DAY FOUR:

GIVING FEEDBACK AND MAKING APPRAISAL WORK

• The principles of effective performance appraisal
• Performance management in a multi-cultural setting
• How to deal with common mistakes and minimise failure
• How to structure an appraisal meeting - a step-by-step outline
• Providing feedback with Emotional Intelligence (EI)

DAY FIVE:

DEALING WITH ‘DIFFICULT’ PEOPLE

• Providing appropriate career-path planning - supporting development
• Dealing with difficult people and stakeholders
• Behaviour styles – passive, aggressive, passive-aggressive & assertive
• Handling aggression in others
• Personal Action Planning