MANAGING & LEADING IN MULTI-CULTURAL ENVIRONMENT

TRAINING OVERVIEW

In the modern workplace, diversity is on the rise, making cross-cultural management and leadership skills indispensable for effective leaders. Culture, a multifaceted concept encapsulating thoughts, emotions, and actions, influences organizational dynamics. This DixonTech training initiative delves into the intricacies of culture, exploring its meaning and psychological dimensions. The course aims to elucidate the impact of culture on leadership and management, highlighting areas where cultural differences pose challenges. Designed for managers and leaders, the Managing & Leading in a Multi-Cultural Environment training course provides a secure, enjoyable, and informative learning environment to enhance multi-cultural leadership and management competencies. It is an essential program for any aspiring manager or leader.

TRAINING TOPICS

• Understanding culture
• The psychology of culture
• Leadership in a global organisation
• Managing diverse teams
• Current issues in international business

By the end of this training course, delegates will be able to

• List Hofstede’s five value dimensions
• Explain the meaning of each of the five value dimensions
• Illustrate examples of stereotypes and stereotyping
• Differentiate between transformational & transactional management
• Formulate a business case for cultural diversity in their workplace

TRAINING IS TAILORED TO

• Leaders who need to improve their skills in cross-cultural management
• Expatriates working on global assignments or those who manage expatriates
• Human resource personnel, including HR Business Partners
• All supervisors, middle Managers & Department Heads
• Senior Managers in multi-cultural organisations
• All staff interested in developing multi-cultural skills

TRAINING METHODOLOGY

The training methodology for this program employs a dynamic and interactive approach, fostering a participatory learning experience. It combines various instructional techniques, including case studies, group discussions, and practical exercises, to engage participants actively. The curriculum is structured to provide a comprehensive understanding of cross-cultural management and leadership, emphasizing real-world scenarios and challenges.  The training sessions are designed to be learner-centric, encouraging active participation and knowledge application. Facilitators will employ diverse teaching aids and technology to enhance the learning experience. Continuous feedback and discussions will be encouraged to ensure participants grasp the nuances of managing and leading in a multi-cultural environment. This methodology aims to create a supportive and stimulating environment for skill development and knowledge acquisition.

DAY ONE: 

UNDERSTANDING CULTURE

• The meaning of culture
• Understanding your Cultural Intelligence (CI)
• The seven most prominent levels of culture
• Hofstede’s value dimensions
• Understanding globalisation

DAY TWO: 

THE PSYCHOLOGY OF CULTURE

• Cross-cultural communication
• Stereotypes and stereotyping
• Motivation and culture
• Body-language and culture
• Cross-cultural negotiation

DAY THREE: 

LEADERSHIP IN A GLOBAL ORGANISATION

• Transformational & transactional management
• Developing a global mindset
• Managing in multi-national companies
• Multi-cultural teams
• Culture and decision-making

DAY FOUR:

MANAGING DIVERSE TEAMS

• The business case for cultural diversity
• Managing cross-functional teams
• People skills for effective cross-functional management
• Multi-national team management
• Establishing Nationalisation programmes

DAY FIVE: 

CURRENT ISSUES IN INTERNATIONAL BUSINESS

• Innovation and culture
• Why international assignments fail
• Culture shock and global working
• International Human Resource issues
• Personal action planning