Public Sector Management and Reform

This DIXONTECH program provides professionals with advanced knowledge of public sector reform, governance modernization, and performance management. It explores innovative frameworks and international best practices for improving efficiency, transparency, and accountability in government institutions. Participants will learn how to lead organizational transformation, implement policy reforms, and strengthen institutional capacity for sustainable public service delivery.

TRAINING TOPICS

• Principles of Public Sector Management
• Governance and Institutional Reform Strategies
• Performance Management and Accountability Systems
• Change Leadership and Organizational Transformation
• Innovation, Digitalization, and Future of Public Service

BY THE END OF THIS TRAINING COURSE, DELEGATES WILL BE ABLE TO:

• Understand key principles of modern public management
• Design and implement institutional reform programs
• Lead and manage organizational change effectively
• Improve efficiency and service delivery outcomes
• Strengthen transparency and accountability mechanisms
• Promote innovation and citizencentered governance
• Align reforms with national development objectives

TRAINING IS TAILORED TO:

• Senior government officials and executives
• Policy planners and public administration specialists
• Institutional development and governance advisors
• HR and performance management officers
• Reform and modernization project managers
• NGO and intergovernmental organization representatives

TRAINING METHODOLOGY

This course combines interactive lectures, real reform case studies, and strategic planning workshops. Participants will work on simulated public sector reform projects, analyze global best practices, and apply diagnostic tools to assess and enhance institutional effectiveness in their respective organizations.

DAY 1

INTRODUCTION TO PUBLIC SECTOR MANAGEMENT AND REFORM

• Evolution and principles of public sector management
• The role of government in modern economies
• Public vs. private sector management approaches
• Institutional frameworks and reform priorities
• Drivers of reform and modernization in governance
• Case study: global trends in public management reform

DAY 2

GOVERNANCE AND INSTITUTIONAL REFORM STRATEGIES

• Governance models and accountability systems
• Designing and implementing reform programs
• Strengthening policy coordination and coherence
• Role of leadership in institutional reform success
• Publicprivate partnerships and collaborative governance
• Comparative analysis of reform initiatives

DAY 3

PERFORMANCE MANAGEMENT AND ACCOUNTABILITY SYSTEMS

• Establishing performance measurement frameworks
• Resultsbased management and evaluation tools
• Designing KPIs and performance scorecards
• Strengthening internal control and audit systems
• Accountability, transparency, and ethical standards
• Case study: implementing performance contracts

DAY 4

CHANGE LEADERSHIP AND ORGANIZATIONAL TRANSFORMATION

• Leading organizational change in the public sector
• Managing resistance and stakeholder expectations
• Building reformminded and agile institutions
• Strategic communication in change management
• Aligning human capital with reform objectives
• Tools for effective transformation leadership

DAY 5

INNOVATION, DIGITALIZATION, AND FUTURE OF PUBLIC SERVICE

• The digital transformation of government services
• Leveraging technology for better governance
• Datadriven decisionmaking and transparency
• Innovation labs and agile policy design
• Building citizencentered and smart institutions
• Future trends in sustainable public administration