Essentials of Facilities Management Training

This foundational DIXONTECH course provides participants with essential knowledge and practical understanding of Facilities Management (FM) operations. It introduces the key principles, functions, and best practices of FM, including maintenance planning, asset management, space utilization, health and safety, and sustainability. The course is ideal for those seeking to start or strengthen their career in FM and understand how to align facility operations with organizational goals.

TRAINING TOPICS

• Fundamentals of Facilities Management
• Operations and Maintenance Essentials
• Asset, Space, and Resource Management
• Health, Safety, and Environment (HSE) in FM
• Budgeting, Sustainability, and Service Excellence

BY THE END OF THIS TRAINING COURSE, DELEGATES WILL BE ABLE TO

• Understand the key roles of facilities management
• Apply FM processes and best practices effectively
• Plan maintenance and asset management operations
• Ensure safety, comfort, and compliance in facilities
• Support sustainability and cost efficiency initiatives
• Manage service contracts and vendor performance
• Contribute to organizational productivity through FM

TRAINING IS TAILORED TO

• New and aspiring facilities managers
• Building and maintenance officers
• Operations and administrative staff
• Health and safety coordinators
• Property management professionals
• Engineers and technical support staff
• FM assistants and coordinators

TRAINING METHODOLOGY

This program blends theory with practical exercises, group discussions, and case studies. Participants will engage in real FM scenarios, maintenance planning workshops, and service performance reviews to apply the principles of effective facilities management in real-world contexts.

DAY 1

INTRODUCTION TO FACILITIES MANAGEMENT

• Definition and scope of Facilities Management
• Key functions and responsibilities in FM
• Facility types and organizational structures
• Relationship between FM and core business
• Overview of FM standards and global frameworks
• Understanding FM service delivery models
• Skills and competencies of FM professionals

DAY 2

OPERATIONS AND MAINTENANCE MANAGEMENT

• Types of maintenance: preventive, predictive, reactive
• Maintenance planning and scheduling principles
• Developing maintenance logs and inspection programs
• Managing service contracts and outsourced activities
• Maintenance cost control and performance tracking
• Equipment reliability and lifecycle management
• Documentation and reporting procedures in FM

DAY 3

ASSET, SPACE, AND RESOURCE MANAGEMENT

• Asset identification and categorization systems
• Facility inventory and asset registers
• Space utilization and layout optimization
• Planning for workplace productivity and comfort
• Managing furniture, fixtures, and equipment (FFE)
• Energy and water efficiency considerations
• Technology and software for space management

DAY 4

HEALTH, SAFETY, AND ENVIRONMENTAL MANAGEMENT

• Workplace safety policies and procedures
• Fire safety, evacuation, and emergency response
• Risk assessment and hazard prevention techniques
• Environmental regulations and sustainability goals
• Waste management and recycling practices
• Indoor air quality and comfort control
• ISO 41001 and HSE compliance frameworks

DAY 5

FINANCE, SUSTAINABILITY, AND SERVICE EXCELLENCE

• Budgeting and cost estimation in FM operations
• Procurement and vendor selection principles
• Measuring FM performance and service KPIs
• Customer satisfaction and service quality improvement
• Sustainability and green building practices
• Future trends in digital and smart FM
• Developing a personal action plan for FM growth