This advanced DIXONTECH course provides the essential tools and frameworks to achieve Operational Excellence and Quality Management in Facilities Management (FM). It focuses on improving performance, reducing costs, and enhancing service delivery through Lean principles, Six Sigma tools, and continuous improvement methodologies. Participants will learn how to integrate quality and efficiency into every stage of facility operations to deliver sustainable value and client satisfaction.
This program combines real-world FM case studies, group workshops, and simulation exercises. Participants will apply Lean and Six Sigma techniques, develop operational KPIs, and use practical tools to diagnose inefficiencies, reduce costs, and drive long-term service improvement and excellence.
Group & Corporate Discounts: Available for companies enrolling multiple participants to help maximize ROI. Individual Discounts: Offered to self-sponsored participants who pay in full and upfront. Registration Process: Corporate nominations must go through the client’s HR or Training department. Self-nominations must be prepaid via the “payment by self” option. Confirmation: All registrations are subject to DIXONTECH’s approval and seat availability. Refunds: Provided in case of course cancellation or no seat availability. Tax Responsibility: Clients are responsible for any local taxes in their country.