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Training Courses

Certified Special Events Professional (CSEP) - Preparation Course

Course Code
HOT09
Category
Hospitality And Tourism
Course ID
2708
Course Outline

Course Overview

The DIXONTECH Certified Special Events Professional (CSEP) Preparation Course is designed to help participants master the global standards and competencies required for the International Live Events Association (ILEA) CSEP Certification Exam. The program integrates theoretical knowledge with practical applications in event design, logistics, communication, and leadership. Delegates will gain the confidence and expertise needed to successfully pass the CSEP exam and manage complex events at an international level.

TRAINING TOPICS

  • CSEP Certification Overview and Competency Framework
  • Event Concept, Design, and Creative Development
  • Project and Logistics Management for Events
  • Budgeting, Financial Planning, and Procurement
  • Risk, Health, and Safety Management
  • Event Marketing, Promotion, and Communication
  • Vendor and Stakeholder Coordination
  • Post-Event Evaluation and CSEP Exam Review

BY THE END OF THIS TRAINING COURSE, DELEGATES WILL BE ABLE TO:

  • Understand the ILEA CSEP framework and process
  • Apply global best practices in special event management
  • Plan, design, and execute creative event concepts
  • Manage budgets, suppliers, and timelines effectively
  • Communicate and lead cross-functional event teams
  • Evaluate events for quality and client satisfaction
  • Prepare successfully for the CSEP certification exam

TRAINING IS TAILORED TO

  • Event and project managers
  • Corporate and social event planners
  • PR, marketing, and communications professionals
  • Entertainment and production coordinators
  • Wedding and private event designers
  • Hospitality and MICE industry specialists
  • Professionals preparing for ILEA’s CSEP exam

TRAINING METHODOLOGY

This DIXONTECH program combines exam-focused training, scenario workshops, and simulation exercises. Each session features CSEP-aligned case studies, group discussions, and hands-on project assignments. Participants will practice real exam-style questions, explore global case examples, and receive performance feedback to strengthen their preparation and confidence for certification.

DAY 1

CSEP INTRODUCTION AND EVENT DESIGN FOUNDATIONS

  • Overview of ILEA and the CSEP certification process
  • Understanding CSEP competencies and exam format
  • The event life cycle: design, plan, execute, evaluate
  • Building innovative and creative event concepts
  • Event themes, aesthetics, and storytelling techniques
  • Aligning event goals with client objectives
  • Tools for concept development and presentation

DAY 2

PROJECT AND LOGISTICS MANAGEMENT IN SPECIAL EVENTS

  • Developing event timelines and Gantt charts
  • Resource allocation and workflow management
  • Site and venue logistics planning
  • Vendor selection and contract negotiation
  • Managing technical production and staging
  • Sustainable event operations and waste management
  • Contingency planning and problem resolution

DAY 3

FINANCIAL, LEGAL, AND PROCUREMENT MANAGEMENT

  • Budget development and financial tracking tools
  • Cost control and pricing strategies
  • Procurement procedures and supplier evaluation
  • Contract law and service level agreements
  • Risk and insurance considerations for events
  • Ethical financial practices and accountability
  • Financial reporting and audit preparation

DAY 4

MARKETING, COMMUNICATION, AND TEAM LEADERSHIP

  • Developing integrated event marketing campaigns
  • Digital promotion and social media engagement
  • Managing sponsors and public relations strategies
  • Leadership and team motivation in events
  • Effective communication across event functions
  • Handling press, media, and public expectations
  • Building long-term client relationships

DAY 5

EVALUATION, EXAM PREPARATION, AND PROFESSIONAL DEVELOPMENT

  • Measuring event success and participant satisfaction
  • Collecting and analyzing post-event data
  • Writing CSEP-style case studies and reports
  • Exam structure, sample questions, and study tips
  • Common challenges and strategies for success
  • Continuous improvement and personal branding
  • Final review and certification readiness session
 

Course Schedule

Discounts and Registration

Group & Corporate Discounts:
Available for companies enrolling multiple participants to help maximize ROI.
Individual Discounts:
Offered to self-sponsored participants who pay in full and upfront.
Registration Process:
Corporate nominations must go through the client’s HR or Training department.
Self-nominations must be prepaid via the “payment by self” option.
Confirmation:
All registrations are subject to DIXONTECH’s approval and seat availability.
Refunds:
Provided in case of course cancellation or no seat availability.
Tax Responsibility:
Clients are responsible for any local taxes in their country.