Hotel Investments Analysis and Financing

This specialized training by DIXONTECH focuses on data protection, privacy, and cybersecurity in the hospitality industry. Participants will learn how to manage customer information, comply with GDPR and global privacy laws, prevent data breaches, and implement secure digital systems. The program equips hospitality professionals with the practical knowledge and frameworks to safeguard guest data, maintain trust, and ensure legal and ethical compliance.

TRAINING TOPICS

• Data protection principles and global regulations
• GDPR and hospitality industry compliance
• Data lifecycle management and retention policies
• Cybersecurity risks in hotel operations
• Secure handling of guest and payment data
• Incident response and breach management
• Data privacy in cloud and IoT environments
• Vendor and third-party data compliance
• Developing data protection culture and awareness

BY THE END OF THIS TRAINING COURSE, DELEGATES WILL BE ABLE TO:

• Identify key data privacy risks in hospitality
• Implement GDPR-compliant data management policies
• Secure digital systems against cyber threats
• Manage data incidents and breach responses
• Train staff on privacy and compliance standards
• Build trust through ethical data governance
• Align data protection with business goals

TRAINING IS TAILORED TO:

• Hospitality IT and data managers
• Hotel compliance and legal officers
• Guest relations and operations managers
• Finance and reservations administrators
• Marketing and CRM specialists
• Cybersecurity and risk consultants
• Executives responsible for data governance

TRAINING METHODOLOGY

This course combines interactive sessions, real-life case studies, simulation of data breaches, and policy development workshops. Participants will analyze actual industry incidents, assess vulnerabilities, and create action plans for implementing robust data protection and privacy strategies within their organizations.

DAY 1:

INTRODUCTION TO DATA PROTECTION IN HOSPITALITY

• Understanding the importance of data protection
• Key terms: data subject, controller, processor
• Types of data handled in hospitality operations
• Overview of global data protection frameworks
• The value of customer trust and reputation
• Legal responsibilities for data handling
• Common data risks in hospitality businesses

DAY 2:

GDPR AND HOSPITALITY COMPLIANCE REQUIREMENTS

• Principles and scope of GDPR legislation
• Consent management and lawful data processing
• Data subject rights and access requests
• Cross-border data transfers and hotel operations
• Role of Data Protection Officer (DPO)
• Data mapping and compliance documentation
• Workshop: Building a GDPR compliance checklist

DAY 3:

CYBERSECURITY THREATS AND PREVENTION STRATEGIES

• Cyber risks in hotel networks and POS systems
• Ransomware, phishing, and malware protection
• Secure Wi-Fi and guest network management
• Encryption and password management policies
• Employee awareness and training programs
• Incident detection and rapid response measures
• Case study: Cyber breach in a major hotel chain

DAY 4:

DATA GOVERNANCE, THIRD PARTIES, AND CLOUD SECURITY

• Data lifecycle and secure storage policies
• Managing third-party processors and vendors
• Cloud service security standards and audits
• IoT and smart devices: risk mitigation steps
• Privacy impact assessments (PIA) and DPIA tools
• Implementing risk-based data protection controls
• Designing data retention and deletion policies

DAY 5:

BUILDING A PRIVACY-FIRST CULTURE IN HOSPITALITY

• Establishing governance and accountability systems
• Staff training and awareness initiatives
• Communicating data protection to guests
• Integrating privacy into digital transformation
• Creating internal compliance monitoring systems
• Continuous improvement and audits
• Final project: Data protection roadmap for hotels