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Training Courses

Digital HR Strategy & Employee Experience Transformation

Course Code
HT34
Category
HR AND TRAINING
Course ID
2213
Course Outline

Course Overview

Organizations worldwide are redefining HR through digital innovation and employee-centric design. This program empowers HR leaders to craft and implement a digital HR strategy that enhances the entire employee lifecycle—from recruitment to offboarding. Participants will engage with best-in-class digital tools, practical design thinking methods, and global case studies, equipping them to elevate employee experiences and embed HR technology as a strategic enabler of performance and culture.

TRAINING TOPICS

  • Defining digital HR strategy in a hybrid & remote-first world
  • Employee experience (EX) journey mapping and design thinking
  • HR tech ecosystems: from core HRIS to AI-powered tools
  • Personalization and self-service in recruitment and onboarding
  • Continuous performance and feedback via digital platforms
  • Learning experience platforms (LXPs) and upskilling digital ecosystems
  • Leveraging people analytics to enhance engagement and retention
  • Digital DEI solutions: accessibility, inclusion, and bias monitoring
  • Automation in HR—chatbots, RPA, and conversational AI in service delivery
  • Change management for HR digital transformation

BY THE END OF THIS TRAINING COURSE, DELEGATES WILL BE ABLE TO

  • Design end‑to‑end digital HR strategy aligned to business outcomes
  • Map and refine employee journey touchpoints using design thinking
  • Select and integrate digital tools to elevate recruitment, performance, and learning
  • Implement self‑service and AI-driven experiences that increase engagement
  • Use analytics to measure EX and predict retention risks
  • Embed digital inclusion and equitable access across HR processes
  • Automate HR services for efficiency and consistency
  • Lead change in digital HR adoption across the organization

TRAINING IS TAILORED TO

CHROs, HR Directors, HR Business Partners, Digital HR Leads, Employee Experience Professionals, HR Technology and Process Change Sponsors.

TRAINING METHODOLOGY

Using design thinking sprints, tech demos, analytics labs, and employee journey simulations, participants will co-create digital HR solutions. Global case studies and peer collaboration ensure the learning is both strategic and immediately applicable to diverse organizational settings.

DAY ONE

FOUNDATIONS OF DIGITAL HR STRATEGY IN THE MODERN WORKPLACE

  • Understanding the shift in HR from process administrator to strategic enabler
  • Defining digital HR strategy and aligning it with business objectives
  • Responding to hybrid and remote-first work models
  • Constructing a digital HR transformation roadmap
  • Reviewing global case studies of successful HR digitization
  • Practical workshop to assess the current digital maturity of participants’ organizations

DAY TWO

EMPLOYEE EXPERIENCE BY DESIGN: JOURNEY MAPPING AND DESIGN THINKING

  • Introducing employee experience as a strategic asset
  • Applying design thinking methodology to HR practices
  • Mapping key touchpoints along the employee lifecycle
  • Creating personas and empathy maps for deeper insight
  • Identifying friction points and ideating experience improvements
  • Hands-on simulation to redesign onboarding through journey mapping

DAY THREE

HR TECHNOLOGY AND DIGITAL ENABLEMENT

  • Exploring core HR systems including HRIS and cloud-based platforms
  • Introducing artificial intelligence in recruitment, performance, and engagement
  • Designing self-service portals and personalized employee experiences
  • Digitizing onboarding processes and automating workflows
  • Leveraging learning experience platforms and digital upskilling ecosystems
  • Live demonstration of next-generation HR technologies including RPA and chatbots

DAY FOUR

DATA-DRIVEN HR: ANALYTICS, DEI, AND FEEDBACK MECHANISMS

  • Introduction to people analytics and data storytelling
  • Designing dashboards to track employee engagement and attrition risk
  • Using predictive analytics for workforce planning
  • Exploring digital DEI tools that ensure fairness, accessibility, and inclusion
  • Implementing continuous performance and real-time feedback systems
  • Analytics lab to build and interpret an HR dashboard focused on employee experience

DAY FIVE

LEADING AND SUSTAINING DIGITAL HR TRANSFORMATION

  • Understanding the psychology and principles of digital change management
  • Creating a digital-first HR culture within the organization
  • Building governance frameworks and stakeholder alignment for tech adoption
  • Evaluating and communicating the ROI of digital HR initiatives
  • Overcoming barriers and fostering adoption of new tools and systems
  • Team exercise to present a comprehensive digital HR transformation strategy

 

 

Course Schedule

From 26-Jan To 30-Jan 2026Amsterdam 4950EUR Register
From 02-Mar To 06-Mar 2026MUNICH 4800EUR Register
From 06-Apr To 10-Apr 2026Kuala Lumpur 4300 GBP Register
From 18-May To 22-May 2026London 4300GBP Register
From 29-Jun To 03-Jul 2026Bacelona 4800EUR Register
From 10-Aug To 14-Aug 2026Kuala Lumpur 4300 GBP Register
From 21-Sep To 25-Sep 2026London 4300GBP Register
From 02-Nov To 06-Nov 2026Amsterdam 4950EUR Register
From 14-Dec To 18-Dec 2026Paris 4950EUR Register
From 01-Feb To 05-Feb 2027London 4300GBP Register
From 15-Mar To 19-Mar 2027Bacelona 4800EUR Register
From 26-Apr To 30-Apr 2027MUNICH 4800EUR Register

Discounts and Registration

Group & Corporate Discounts:
Available for companies enrolling multiple participants to help maximize ROI.
Individual Discounts:
Offered to self-sponsored participants who pay in full and upfront.
Registration Process:
Corporate nominations must go through the client’s HR or Training department.
Self-nominations must be prepaid via the “payment by self” option.
Confirmation:
All registrations are subject to DIXONTECH’s approval and seat availability.
Refunds:
Provided in case of course cancellation or no seat availability.
Tax Responsibility:
Clients are responsible for any local taxes in their country.