Organizations worldwide are redefining HR through digital innovation and employee-centric design. This program empowers HR leaders to craft and implement a digital HR strategy that enhances the entire employee lifecycle—from recruitment to offboarding. Participants will engage with best-in-class digital tools, practical design thinking methods, and global case studies, equipping them to elevate employee experiences and embed HR technology as a strategic enabler of performance and culture.

TRAINING TOPICS

• Defining digital HR strategy in a hybrid & remote-first world

• Employee experience (EX) journey mapping and design thinking

• HR tech ecosystems: from core HRIS to AI-powered tools

• Personalization and self-service in recruitment and onboarding

• Continuous performance and feedback via digital platforms

• Learning experience platforms (LXPs) and upskilling digital ecosystems

• Leveraging people analytics to enhance engagement and retention

• Digital DEI solutions: accessibility, inclusion, and bias monitoring

• Automation in HR—chatbots, RPA, and conversational AI in service delivery

• Change management for HR digital transformation

BY THE END OF THIS TRAINING COURSE, DELEGATES WILL BE ABLE TO

• Design end‑to‑end digital HR strategy aligned to business outcomes

• Map and refine employee journey touchpoints using design thinking

• Select and integrate digital tools to elevate recruitment, performance, and learning

• Implement self‑service and AI-driven experiences that increase engagement

• Use analytics to measure EX and predict retention risks

• Embed digital inclusion and equitable access across HR processes

• Automate HR services for efficiency and consistency

• Lead change in digital HR adoption across the organization

TRAINING IS TAILORED TO

CHROs, HR Directors, HR Business Partners, Digital HR Leads, Employee Experience Professionals, HR Technology and Process Change Sponsors.

TRAINING METHODOLOGY

Using design thinking sprints, tech demos, analytics labs, and employee journey simulations, participants will co-create digital HR solutions. Global case studies and peer collaboration ensure the learning is both strategic and immediately applicable to diverse organizational settings.