IT for Non-IT Project Managers

DIXONTECH presents IT for Non-IT Project Managers, a specialized course designed to help project managers from non-technical backgrounds understand the key principles, terminology, and methodologies of Information Technology. This program bridges the gap between management and technical teams, providing participants with the confidence to plan, execute, and control IT projects effectively. Delegates will learn to align technology initiatives with business objectives and manage stakeholders across technical do...

TRAINING TOPICS

• INTRODUCTION TO IT CONCEPTS AND TERMINOLOGY
• IT SYSTEMS, INFRASTRUCTURE & APPLICATIONS
• SOFTWARE DEVELOPMENT LIFECYCLE (SDLC) AND AGILE APPROACHES
• IT PROJECT MANAGEMENT TOOLS & TECHNIQUES
• RISK, SECURITY & GOVERNANCE IN IT PROJECTS

BY THE END OF THIS TRAINING COURSE, DELEGATES WILL BE ABLE TO:

• Effectively manage and communicate in IT-driven projects, bridging technical and business teams.
• Understand core IT concepts and environments.
• Communicate effectively with technical stakeholders.
• Plan and monitor IT project lifecycles.
• Manage IT risks, quality, and documentation.
• Apply Agile and traditional PM tools.
• Align IT projects with organizational strategy.

TRAINING IS TAILORED TO

• Non-technical managers and professionals responsible for IT-related initiatives and cross-functional projects.
• Project Managers and Coordinators.
• Business Analysts and Operations Managers.
• Department Heads and Team Leaders.
• Change and Transformation Managers.
• Strategy and Governance Professionals.
• Professionals seeking IT project management awareness.

TRAINING METHODOLOGY

The program blends interactive discussions, practical examples, and real project case studies. Participants will engage in scenario-based workshops, learn to interpret technical documentation, and apply project management principles to technology initiatives.

DAY 1:

INTRODUCTION TO IT CONCEPTS AND TERMINOLOGY

• Understanding IT fundamentals and key terminology.
• Overview of hardware, software, and networks.
• Data management, databases, and information systems.
• IT project characteristics and life cycle stages.
• Roles of IT professionals and project teams.
• The relationship between IT and business success.

DAY 2:

IT SYSTEMS, INFRASTRUCTURE & APPLICATIONS

• Overview of IT architecture and infrastructure components.
• Understanding servers, storage, and cloud platforms.
• Enterprise systems: ERP, CRM, and HRIS.
• IT support and maintenance processes.
• Integration and interoperability between applications.
• IT service management and performance monitoring.

DAY 3:

SOFTWARE DEVELOPMENT LIFECYCLE (SDLC) AND AGILE APPROACHES

• Introduction to software development methodologies.
• Waterfall, Agile, Scrum, and hybrid approaches.
• Roles of Product Owner, Scrum Master, and developers.
• Understanding backlog management and sprint cycles.
• Key deliverables and documentation in SDLC.
• Workshop: Agile project simulation exercise.

DAY 4:

IT PROJECT MANAGEMENT TOOLS & TECHNIQUES

• Using MS Project and Jira for IT project tracking.
• Defining scope, milestones, and dependencies.
• Estimating costs and resources for IT projects.
• Monitoring performance with KPIs and dashboards.
• Managing vendor contracts and technical deliverables.
• Exercise: developing a mini IT project plan.

DAY 5:

RISK, SECURITY & GOVERNANCE IN IT PROJECTS

• Identifying IT project risks and dependencies.
• Information security principles and access controls.
• IT governance and compliance frameworks (ISO, ITIL, COBIT).
• Cybersecurity basics for project managers.
• Building IT resilience and business continuity plans.
• Capstone project: end-to-end IT project scenario.

FORMATTING NOTES:

• Font: Poppins
• Size: 12
• Headings: Uppercase + Bold
• DAY titles: Bold + separate line
• Main titles: Bold + separate line
• Bullets: Standard, one line each (5–10 words)
• Spacing and alignment: Clean professional layout.