Introduction to Warehouse Operations

This DIXONTECH course introduces participants to the essential concepts and practices of warehouse operations management. It covers the fundamental roles of warehousing within the supply chain, focusing on efficient material handling, stock control, safety, and basic warehouse performance measurement. Participants will gain practical knowledge to manage day-to-day warehouse activities and coordinate effectively with procurement, logistics, and inventory teams.

TRAINING TOPICS

• Fundamentals of warehousing and storage operations

• Material handling and equipment selection

• Inventory control and stock accuracy

• Health, safety, and housekeeping practices

• Warehouse performance and productivity measures

BY THE END OF THIS TRAINING COURSE, DELEGATES WILL BE ABLE TO

• Understand key warehouse functions and processes

• Manage receiving, storage, and dispatch operations

• Ensure safe handling and stock accuracy

• Apply basic warehouse performance indicators

• Coordinate warehouse operations with logistics teams

• Improve space utilization and efficiency

• Support continuous improvement in warehouse operations

TRAINING IS TAILORED TO

• Warehouse supervisors and assistants

• Logistics and supply chain personnel

• Inventory and stock controllers

• Operations and dispatch coordinators

• Procurement and materials staff

• Warehouse clerks and foremen

• Junior warehouse managers or team leaders

TRAINING METHODOLOGY

The DIXONTECH methodology combines interactive lectures, group exercises, and simulation-based learning. Participants will analyze real-life warehouse layouts, identify improvement opportunities, and practice basic operational control methods through guided exercises and team discussions.

DAY 1

INTRODUCTION TO WAREHOUSING AND SUPPLY CHAIN INTEGRATION

• Definition and purpose of warehousing

• The warehouse’s role in supply chain management

• Types of warehouses and storage facilities

• Key warehouse operations and workflows

• Internal and external customer relationships

• Principles of efficient warehouse organization

• Common challenges in warehouse environments

DAY 2

WAREHOUSE LAYOUT AND STORAGE SYSTEMS

• Basic layout planning and zoning principles

• Receiving, storage, and dispatch flow

• Fixed, random, and dynamic storage systems

• Pallet racking and shelving configurations

• Space utilization and optimization techniques

• Material flow and traffic management

• Safety considerations in layout design

DAY 3

INVENTORY CONTROL AND STOCK MANAGEMENT BASICS

• Importance of inventory control in warehousing

• Stock classification and coding systems

• Stock rotation: FIFO, LIFO, and FEFO principles

• Receiving, checking, and put-away procedures

• Cycle counting and inventory accuracy

• Stock reconciliation and documentation

• Managing obsolete and surplus inventory

DAY 4

MATERIAL HANDLING EQUIPMENT AND SAFETY MANAGEMENT

• Types of material handling equipment (MHE)

• Manual handling techniques and safety rules

• Forklifts, conveyors, and pallet jacks operation basics

• Safe loading, stacking, and lifting procedures

• Housekeeping and hazard identification practices

• Emergency response and incident prevention

• Occupational health and safety compliance

DAY 5

WAREHOUSE PERFORMANCE AND CONTINUOUS IMPROVEMENT

• Key performance indicators (KPIs) in warehouse management

• Measuring productivity and accuracy rates

• Cost control and waste reduction in operations

• Visual management and communication tools

• Teamwork and leadership in warehouse settings

• Implementing small improvements and 5S practices

• Case study: improving warehouse workflow efficiency