Effective Store Management and Stock Control

This DIXONTECH course provides participants with advanced techniques to manage store operations and maintain optimal stock control. Through a structured learning approach, delegates will explore best practices in inventory accuracy, warehouse organization, and stock rotation. Emphasis is placed on modern inventory management systems, key performance indicators (KPIs), and improving operational efficiency to minimize losses and increase profitability.

TRAINING TOPICS

• Fundamentals of store management and inventory systems
• Stock classification, coding, and identification
• Store layout, design, and safety standards
• Receiving, issuing, and documentation control
• Inventory accuracy and auditing techniques
• Managing obsolete and surplus materials
• Performance measurement and KPIs
• Implementing modern inventory management tools
• Loss prevention and warehouse security

BY THE END OF THIS TRAINING COURSE, DELEGATES WILL BE ABLE TO:

• Apply modern store management practices
• Maintain accurate stock levels
• Analyze and interpret store performance
• Improve inventory control systems
• Minimize stock losses and waste
• Design efficient store layouts
• Ensure safety and compliance standards
• Utilize digital tools for store management

TRAINING IS TAILORED TO:

• Storekeepers and warehouse officers
• Inventory controllers and logistics coordinators
• Supply chain professionals
• Procurement and materials managers
• Operations supervisors
• Stock auditors and accountants
• Warehouse management trainees
• Administrative staff handling materials

TRAINING METHODOLOGY:

The course uses interactive lectures, group discussions, and real-world case studies to connect theory with practice. Hands-on exercises and digital simulations are used to strengthen participants’ understanding of inventory systems, performance indicators, and loss prevention. Practical tools are applied to help participants optimize operations and reduce stock discrepancies.

DAY 1:

INTRODUCTION TO STORE MANAGEMENT PRINCIPLES

• Understanding store management roles and responsibilities
• Key objectives of effective store operations
• Classification and types of stores in organizations
• Store management functions and inter-departmental links
• Introduction to stock control principles
• Store documentation and transaction records
• Establishing operational standards and policies
• Performance indicators for store management
• The role of technology in store operations

DAY 2:

INVENTORY CONTROL AND MANAGEMENT TECHNIQUES

• Types and functions of inventory
• Stock classification and coding methods
• ABC analysis and inventory optimization
• Economic order quantity (EOQ) and reorder levels
• Forecasting and demand planning basics
• Managing inventory accuracy and reliability
• Stocktaking procedures and cycle counting
• Minimizing obsolete and slow-moving stock
• Control of consumable and returnable materials

DAY 3:

STORE LAYOUT, SPACE, AND SAFETY MANAGEMENT

• Principles of store layout and organization
• Material handling systems and equipment
• Space utilization and workflow design
• Safety and housekeeping standards in stores
• Fire protection and emergency procedures
• Storage conditions for various materials
• Managing hazardous materials in storage
• Physical security and access control systems
• Store signage and labeling standards

DAY 4:

STORE OPERATIONS AND PERFORMANCE MONITORING

• Receiving, inspecting, and recording goods
• Issuing and dispatching procedures
• Documentation and record management systems
• Implementing store operating procedures (SOPs)
• Measuring store performance using KPIs
• Identifying bottlenecks and inefficiencies
• Digitalization in store operations
• Implementing warehouse management systems (WMS)
• Auditing and stock verification processes

DAY 5:

MODERN PRACTICES AND CONTINUOUS IMPROVEMENT

• Benchmarking store performance
• Managing supplier relationships and SLAs
• Inventory control through ERP and barcoding
• Loss prevention and shrinkage control
• Developing staff skills and accountability
• Sustainability in store and stock management
• Continuous improvement and Lean techniques
• Case studies and best practice models
• Final review and action planning