ISO 22301 Business Continuity

This DIXONTECH course provides participants with a comprehensive understanding of the ISO 22301:2019 Business Continuity Management System (BCMS) framework. It equips professionals with the knowledge and tools to design, implement, and maintain a resilient BCMS that ensures organizational survival during disruptions. The program focuses on identifying risks, managing incidents, and ensuring continuity of operations through structured planning and compliance with ISO 22301 requirements.

TRAINING TOPICS

• Introduction to Business Continuity and ISO 22301 Framework

• Principles and Structure of BCMS (Plan–Do–Check–Act Cycle)

• Understanding the Organization and Its Context

• Business Impact Analysis (BIA) and Risk Assessment

• Business Continuity Strategies and Planning

• Operational Control and Incident Management

• Testing, Exercising, and Evaluation of BCMS

• Performance Monitoring and Internal Auditing

• Continual Improvement and Corrective Actions

• Achieving and Maintaining ISO 22301 Certification

BY THE END OF THIS TRAINING COURSE, DELEGATES WILL BE ABLE TO:

• Understand the ISO 22301:2019 requirements

• Develop and implement a compliant BCMS

• Conduct Business Impact Analysis and risk assessments

• Build and test continuity and recovery plans

• Manage incidents and organizational disruptions

• Conduct internal BCMS audits effectively

• Lead certification and continual improvement efforts

TRAINING IS TAILORED TO:

• Business continuity and risk management professionals

• Emergency and crisis management officers

• Compliance and governance specialists

• IT and operations managers

• QHSE and resilience leaders

• Internal auditors and BCMS implementers

• Managers preparing for ISO 22301 certification

TRAINING METHODOLOGY

The DIXONTECH approach combines interactive workshops, practical case studies, and scenario-based learning. Participants will perform Business Impact Analyses, develop continuity strategies, and test their organization’s recovery capabilities through real-world simulations. Hands-on exercises and group discussions ensure participants can apply ISO 22301 requirements to build resilience and ensure operational stability.

DAY 1

INTRODUCTION TO BUSINESS CONTINUITY AND ISO 22301 FRAMEWORK

• Overview of Business Continuity Management Systems (BCMS)

• Understanding the importance of resilience and recovery

• ISO 22301:2019 structure and PDCA model

• Business continuity vs. disaster recovery explained

• Benefits and challenges of BCMS implementation

• Overview of key terms, definitions, and clauses

• Relationship between ISO 22301 and other standards

• Case study: organizational response to disruption

DAY 2

CONTEXT, LEADERSHIP, AND PLANNING FOR BCMS

• Clause 4: Understanding the organization and its context

• Identifying internal and external business factors

• Defining the scope of the BCMS

• Clause 5: Leadership, roles, and responsibilities

• Establishing a business continuity policy and objectives

• Clause 6: Planning for risks and opportunities

• Setting measurable objectives for continuity management

• Workshop: developing BCMS context and policy documentation

DAY 3

BUSINESS IMPACT ANALYSIS (BIA) AND RISK ASSESSMENT

• Understanding the purpose and scope of BIA

• Identifying critical activities and dependencies

• Estimating recovery time objectives (RTO) and recovery point objectives (RPO)

• Conducting risk assessment for BCMS

• Linking BIA results to continuity strategies

• Prioritizing resources and recovery plans

• Developing risk treatment and mitigation plans

• Practical exercise: performing a BIA step-by-step

DAY 4

BUSINESS CONTINUITY STRATEGIES, OPERATIONS, AND TESTING

• Developing and implementing continuity and recovery strategies

• Designing business continuity and incident response plans

• Communication management during crises

• Operational control and readiness procedures

• Testing, exercising, and evaluating BCMS effectiveness

• Documenting results and lessons learned

• Root cause analysis and corrective action processes

• Simulation: testing business continuity plans

DAY 5

PERFORMANCE EVALUATION, AUDITING, AND CONTINUAL IMPROVEMENT

• Clause 9: Monitoring, measuring, and auditing BCMS performance

• Internal audit program and management reviews

• Identifying nonconformities and implementing CAPA

• Clause 10: Continual improvement of BCMS processes

• Preparing for ISO 22301 certification audit

• Maintaining resilience and organizational learning

• Integrating BCMS with ISO 9001 and ISO 27001 systems

• Action plan: building your business continuity roadmap