Simplification of Work Processes and Procedures

This DIXONTECH course is designed to help professionals simplify, streamline, and optimize work processes and procedures to achieve greater efficiency, clarity, and agility across the organization. Participants will learn how to eliminate redundant steps, reduce bureaucracy, and standardize workflows using Lean, process redesign, and digital tools. The course provides a structured approach to work simplification, documentation, and continuous improvement, ensuring better performance and faster decision-making.

TRAINING TOPICS

• Understanding Work Simplification and Its Importance

• Identifying and Eliminating Process Inefficiencies

• Tools for Workflow Analysis and Process Redesign

• Lean Principles and Waste Elimination Techniques

• Process Standardization and Documentation Methods

• Simplifying Forms, Approvals, and Procedures

• Using Flowcharts and Process Maps for Clarity

• Streamlining Communication and Decision-Making

• Automation and Digital Process Optimization

• Sustaining Simplification through Continuous Improvement

BY THE END OF THIS TRAINING COURSE, DELEGATES WILL BE ABLE TO:

• Analyze and simplify complex workflows and procedures

• Identify redundancies and eliminate non-value-added steps

• Design efficient, standardized, and flexible processes

• Apply Lean and process improvement principles effectively

• Reduce time, cost, and administrative burden

• Enhance employee productivity and engagement

• Implement continuous process improvement frameworks

TRAINING IS TAILORED TO:

• Process and operations managers

• Quality and performance improvement professionals

• Administrative and HR managers

• Project and workflow optimization teams

• Business excellence and transformation specialists

• Policy and procedure developers

• Professionals seeking to enhance organizational efficiency

TRAINING METHODOLOGY

The DIXONTECH approach integrates interactive learning, case studies, and real-life process redesign workshops. Participants will engage in practical exercises using flowcharts, SIPOC, and RACI models to visualize and simplify workflows. Through hands-on group simulations and digital tools, delegates will learn how to design leaner procedures and sustain simplification through effective governance and automation.

DAY 1

INTRODUCTION TO WORK SIMPLIFICATION AND PROCESS DESIGN

• The concept and objectives of work simplification

• Understanding the relationship between processes and efficiency

• Signs of complexity and redundancy in workflows

• Business impacts of unnecessary procedures

• The role of process owners and stakeholders

• Work simplification vs. process reengineering

• Key principles of simplification and clarity

• Case study: organizational efficiency through simplification

DAY 2

PROCESS MAPPING AND ANALYSIS TOOLS

• Identifying core and support processes for review

• Using SIPOC for process identification and structure

• Flowcharting, swimlanes, and value stream mapping

• Visualizing bottlenecks and unnecessary decision points

• Tools for analyzing approvals, delays, and loops

• Data-driven process analysis and benchmarking

• Workshop: drawing and analyzing an existing workflow

• Exercise: simplifying approval steps and documentation flows

DAY 3

LEAN PRINCIPLES AND WASTE ELIMINATION TECHNIQUES

• The seven wastes (Muda) and how to remove them

• Applying Lean thinking to administrative processes

• Reducing handoffs, rework, and waiting times

• Simplifying forms and information flow

• Streamlining communication channels for faster decisions

• Identifying and addressing value-adding vs. non-value activities

• Workshop: Lean analysis of a business procedure

• Case study: Lean-driven process simplification success

DAY 4

STANDARDIZATION, DOCUMENTATION, AND AUTOMATION

• Writing clear and concise procedures and SOPs

• Standardizing tasks for consistency and efficiency

• Developing templates and one-page workflow summaries

• Process automation and digital simplification tools

• Using RACI matrix for roles and accountability clarity

• Change management and stakeholder engagement strategies

• Hands-on exercise: creating a simplified procedure document

• Group simulation: simplifying a real business process

DAY 5

IMPLEMENTING AND SUSTAINING SIMPLIFICATION

• Creating a simplification action plan and governance model

• Establishing monitoring systems and KPIs for efficiency

• Auditing and reviewing procedures regularly

• Embedding simplification into organizational culture

• Integrating continuous improvement and Kaizen principles

• Aligning simplification with digital transformation initiatives

• Workshop: presenting and defending simplification projects

• Action plan: sustaining long-term work simplification success