Quality in Construction Program

This DIXONTECH training provides a comprehensive understanding of Quality Management in Construction Projects, focusing on planning, monitoring, and controlling quality to meet international standards such as ISO 9001 and ISO 45001. Participants will gain the skills to implement effective quality assurance (QA) and quality control (QC) systems that enhance productivity, safety, and client satisfaction in construction environments.

TRAINING TOPICS

• Principles of Quality Management in Construction
• Quality Assurance (QA) and Quality Control (QC)
• ISO Standards and Compliance Requirements
• Construction Materials Testing and Verification
• Inspection, Audit, and Documentation Processes
• Risk and Defect Management Systems
• Continuous Improvement and Lean Construction
• Contractor and Supplier Quality Evaluation
• Quality Performance Measurement and Reporting

BY THE END OF THIS TRAINING COURSE, DELEGATES WILL BE ABLE TO:

• Apply quality management systems in construction
• Conduct effective site inspections and audits
• Implement QA/QC procedures efficiently
• Identify and manage construction defects
• Analyze root causes of nonconformities
• Develop projectspecific quality plans
• Ensure compliance with ISO standards
• Enhance overall construction quality performance

TRAINING IS TAILORED TO

• Construction Project Managers
• Quality Assurance and Control Engineers
• Site and Civil Engineers
• Health, Safety, and Environment (HSE) Officers
• Procurement and Contract Managers
• Consultants and Supervisors
• Project Inspectors and Auditors
• Infrastructure and Facility Engineers

TRAINING METHODOLOGY

The program uses a blended approach combining lectures, case studies, group discussions, and practical workshops. Realworld construction projects and defect scenarios are analyzed to reinforce application of QA/QC systems. Participants will also use quality control templates, inspection checklists, and reporting tools to simulate professional construction environments.

DAY 1

INTRODUCTION TO QUALITY MANAGEMENT IN CONSTRUCTION

• Key principles and concepts of quality management
• Importance of QA and QC in construction
• Understanding ISO 9001 and ISO 45001 standards
• Quality management frameworks in construction projects
• Roles and responsibilities of quality professionals
• Quality documentation and communication systems
• Construction lifecycle and quality integration
• Linking quality objectives with project performance

DAY 2

QUALITY PLANNING AND ASSURANCE FRAMEWORKS

• Developing a project quality management plan (QMP)
• Quality policy and objectives for construction projects
• Defining quality benchmarks and key metrics
• Riskbased approach to quality planning
• Documentation and workflow control
• Approval procedures and checklists for QA/QC
• Contractor qualification and quality requirements
• Role of the client and consultant in quality assurance

DAY 3

QUALITY CONTROL AND INSPECTION PRACTICES

• Principles of quality control in site operations
• Inspection and testing plans (ITP)
• Nondestructive testing (NDT) techniques
• Sampling and material verification procedures
• Identifying defects and nonconformances
• Recording and reporting quality deviations
• Corrective and preventive action (CAPA) system
• Coordination with contractors and suppliers

DAY 4

AUDITS, PERFORMANCE MEASUREMENT, AND REPORTING

• Conducting internal and external quality audits
• Measuring construction quality performance indicators
• Datadriven performance dashboards and reporting
• Continuous improvement through audit feedback
• Root cause analysis for reoccurring issues
• Lean construction and defect prevention strategies
• Managing rework and cost of poor quality (COPQ)
• Communication and escalation of audit findings

DAY 5

QUALITY IMPROVEMENT AND FUTURE PRACTICES

• Advanced quality management systems in construction
• Integrating BIM and digital QA/QC tools
• Sustainability and quality performance synergy
• Managing stakeholders and contractual obligations
• Case studies of successful quality systems
• Team exercise: designing a QA/QC improvement plan
• Certification assessment and participant feedback
• Closing session and practical recommendations