ITG - IT GOVERNANCE

TRAINING OVERVIEW

The “Information Technology Governance” Training offered by DixonTech provides a comprehensive exploration into the critical role of IT governance in aligning IT strategies with business objectives. As Peter Weill, a prominent figure in IT governance, once said, “Good IT governance is the secret sauce for business success in the digital age.” This sentiment underscores the importance of effective IT governance in driving organizational performance and competitiveness. Our course delves into two key dimensions of IT governance: Governance of IT and Governance within IT. Through engaging discussions and practical examples, participants gain insights into how to articulate business requirements in non-technical terms and translate them into clear IT management objectives. Topics covered include the main objectives of IT governance, potential risks to organizational success, and processes and controls to mitigate these risks. Participants will also learn how to facilitate organizational change to implement effective IT governance mechanisms that ensure alignment between IT and business objectives. Join us in mastering the art of IT governance and unlocking the potential of your organization in the digital era.

TRAINING TOPICS

• Governance and IT Governance
• IT Governance Objectives and Risks
• IT Governance and IT Management Processes
• IT Resources
• Culture and Change Management
• Data and Information Management

By the end of this training course, delegates will be able to

• Explain the difference between IT Governance and IT Management
• Align IT strategy to business strategy
• Identify IT Governance objectives and risks
• Implement common IT Governance and IT Management processes
• Facilitate policy changes within the organization
• Implement the necessary mechanisms to ensure IT objectives are achieved

TRAINING IS TAILORED TO

• Auditors
• Directors
• Chief Technology Officers
• Compliance Officers.
• Risk Managers
• IT Senior Managers and Executives
• Managing/leading an IT division

TRAINING METHODOLOGY

 The “Information Technology Governance” Training offered by DixonTech is designed with a dynamic and interactive methodology to ensure participants gain a comprehensive understanding of IT governance principles and practices. Our approach combines theoretical concepts with practical applications, allowing participants to bridge the gap between theory and real-world implementation. Through a blend of lectures, case studies, group discussions, and hands-on exercises, participants are guided through the intricacies of IT governance frameworks, compliance requirements, and best practices. Our experienced instructors provide personalized guidance and feedback, fostering a collaborative learning environment where participants can exchange insights and learn from each other's experiences. Additionally, our training methodology emphasizes continuous assessment and improvement, ensuring that participants acquire knowledge and develop the skills and confidence to effectively implement IT governance strategies within their organizations. At DixonTech, we believe that a hands-on and interactive approach is essential for maximizing learning outcomes and preparing participants for success in the rapidly evolving field of Information Technology Governance.

DAY ONE:  

GOVERNANCE AND IT GOVERNANCE

• Conformance and performance
• Governance and management
• Business strategy and IT strategy
• Internal delegation of responsibilities
• Business drivers for IT Governance
• Pain points and trigger events
• Governance of IT and governance within IT
• Components for good IT Governance
• Enterprise architecture

DAY TWO:  

IT GOVERNANCE OBJECTIVES AND RISKS

• Alignment of IT objectives to business objectives
• Risks, threats, and vulnerabilities
• IT risk management
• IT value optimization risks
• IT project delivery risks
• IT operations and service delivery risks
• Risk appetite and risk tolerance
• Quantitative and qualitative assessments
• Risk response strategies
• Key risk indicators

DAY THREE:

IT GOVERNANCE AND IT MANAGEMENT PROCESSES

• IT value optimization
• IT risk management
• IT resource management
• Decision-making
• Portfolio management
• Budgets and costs
• Vendor management
• Cybersecurity
• Data governance
• Business continuity and disaster recovery

DAY FOUR:

IT RESOURCES

• Demand management
• Capacity management
• Human Resources
• Outsourcing, external delegation of responsibilities
• Service-Level Agreements (SLAs) and Operational-Level Agreements (OLAs)
• Cloud computing

CULTURE AND CHANGE MANAGEMENT

• Culture and barriers
• Organizational behaviour
• Controlled changes
• Projects and organizational transition from one state to another

DAY FIVE:

DATA AND INFORMATION MANAGEMENT

• Information lifecycle
• Data retention
• Data classification
• Data protection

 MONITORING AND ASSURANCE

• Metrics and dashboards
• Key performance indicators (KPIs)
• 3 lines model
• Oversight and assurance functions
• Assurance on process outcome
• Assurance on process execution